Name:U.S. Bank, Oshkosh main Branch Full company Brick and Mortar Office
Review:943 client reviews
Location:111 North main StreetOshkosh, WI 54901Winnebago CountyView various other Branches

The Bank

Client Review

943 client reviews the U.S. Bank scored 2.5 out of 5.

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Horrible Experience
all at once Rating attention Rate and also Cost Office environment & staff Waiting Time other Servicesby learpilot, Nov. 20, 2014US bank is pathetic. Very poor client service.I have never competent a service with worst client service.I have been wait for 3 weeks ~ above US bank to mail a copy the my boat title to my state DMV so I can Sell it.First castle supposedly sent it electronically to the not correct location,Next, i spoke to 4 different customer service reps, who all lied to me around where they sent it.All 4 employee failed to carry out so end the next 4 weeks.After each speak to to ask them to send send duplicate that title, nobody would ever before follow up through me top top the status.Finally, I began asking for a super to assist me, The supervisors would certainly talk with customer company reps, but refused to talk to me or carry out me a number/email to with them.All they would carry out is put me v to their voicemail and ask me to describe my instance over and leave a number, but each time the supervisor would certainly fail come return mine call. I have remained calm and polite to everyone that ns have spoken to at USBank, however it has not done any type of good.They room not completing their responsibility and providing the details I need to sell my boat. I definitely did no foresee these problems with buying and financing a new Boat.If they have this much trouble mailing my title, I certainly don't to trust them to offer as my lender. I will never EVER even think about using this dreadful INCOMPETENT bank again.FOR ANYTHING.NO ONE shows up THAT THEY desire TO settle MY trouble OF acquiring MY TITLE.* this reviewer has actually be with this financial institution for 1 - 3 years* this reviewer had actually 1 - 2 banks before.* this review was made on U.S. Bank, Oshkosh key Branch at Oshkosh, WI15 the 16 world found this testimonial helpful. To be this review advantageous to you? Yes, No Report Abuse

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I,personally, have been quite satisfied through US Bank. I have had actually only 2issues since being with them and also both time they were automatically resolved with 1phone call. Maybe speak to a that company office... Seems all the negative feedback is coming out of the midwest???
This week we received notice via the virtual banking process that ours password no much longer matched what they have on file. Curious! We have not readjusted the password since opening the account almost four year ago. Unexpectedly it doesn't match? Why? Who? When?We, now, space to go into the device to reset the password? How about USBank explaining what happened to their system and also why the change!
We have been going through this same issue with our car title. Relocated to a brand-new state and also needed the title sent out to the DMV come register and also get new plates. It has actually been well over a month of call to various people, lot of trips come DMV, and we have actually yet to acquire the problem rectified. The is really worrying as we should have acquired this squared far the month we moved and also our plates native previous state will expire soon. This is ours family’s only vehicle. The a huge waste of ours time and also a nightmare, especially due to the fact that you have actually no regulate over which financial institution services your car loan. The company reps are pleasant on the phone, but their inner processes are a joke.
Mr. Barry Hendley in its entirety Rating attention Rate and also Cost Office environment & employee Waiting Time various other Servicesby Barcry, Aug. 12, 2014US bank is pitiful operated bank and also lender. An extremely poor customer service.I have actually never knowledgeable a service with worst client service.I have been waiting for 4 weeks on US bank to mail a copy of my RV location to mine state DMV for this reason I deserve to register it.First they sent it by consistent mail (not certified) come wrong location, so no tracking number was obtainable to situate it.Next, i spoke to 4 various customer company reps, who all promised come resend a duplicate to correct address.All 4 employees failed to execute so end the next four weeks.After each call to ask them to send send duplicate of title, no one would ever before follow up v me ~ above the status.Finally, I started asking because that a super to aid me, The supervisors would talk through customer company reps, but refused to speak to me or administer me a number/email to with them.All they would perform is placed me through to their voicemail and ask me to define my situation over and also leave a number, yet each time the supervisor would certainly fail come return mine call. I have actually remained calm and also polite to anyone that i have talked to in ~ USBank, however it has not done any type of good.They space not completing your responsibility and providing the information I should register my brand-new RV.The short-lived tags expired weeks back and ns can't legally relocate it while ns wait.I had actually to postpone a vacation.I definitely did no foresee these difficulties with buying and financing a new RV.If they have actually this much trouble mail a piece of file to one address, I absolutely don't to trust them to offer as mine lender. As quickly as i obtain it register, I'm moving the loan and also will never ever go back.* this reviewer has actually be with this financial institution for * this reviewer had actually 3 - 5 banks before.* this evaluation was make on U.S. Bank, Oshkosh key Branch at Oshkosh, WI8 that 8 civilization found this review helpful. To be this review beneficial to you? Yes, No Report Abuse

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Titles space not sent out certified mail to the dmv. Execute you understand what certified mail is?You need to physically walk to the short article office to acquisition that. That is not useful to have actually an employee drive to the short article office with hundreds of title packages that are sent out every day and stand in line and send them all certified. Considering the range at i m sorry they room done, over there is a department that does just this for this reason they usually have correct information for mailing. All states are different. However, periodically some states do things on a an ext local level and send specific items (boats, rvs, atvs, campers, etc) to the ar or castle send some to the dmv, part to the county, and also some come the department of organic resources. Right now, the titling room is most likely waiting for her rejected title to come ago to them if the was sent to the wrong location. If they to be to order one more title it would certainly take probably just as long and depending top top if her rv is new, it might need to go through the dealership if the technically has actually never been titled and is a manufacturers certificate the origin because the dealer may have actually to.assist in providing another in the case because the dmv would not yet have any record, if that provides sense. Once a new one is ordered and produced, that not choose you now have 2, the previous title would certainly be void so the is ideal just to wait for it to be reverted in this case.

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Loan release as whole Rating interest Rate and Cost Office setting & staff Waiting Time other Servicesby GoingCrazy, Sep. 23, 2013I am trying to obtain a loan release on a automobile I am trying also sell.I have called three times and also never have the right to talk to thesame person.I am very frustrated because I desire to recognize the status.They phone call me they can not fax it come the DMV. What is for this reason hard around faxing the loan release to the DMV. Why can't I talk to someone the can obtain things done.I will never ever use US financial institution again.They appear to it is in the many unorganized incompetent organization I ever before dealt with.Hopefully someone with authority will review this andstraighten out this mess.This the 21century.You should be able to scan and also email a release form or fax it. Think of the cost saving that not having actually to letter the form.* this reviewer has actually be with this bank for 3 - 10 years* this reviewer had actually 3 - 5 banks before.* this review was make on U.S. Bank, Oshkosh main Branch in ~ Oshkosh, WI6 that 6 people found this testimonial helpful. To be this review useful to you? Yes, No Report Abuse

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I execute agree. They wouldn't allow me fax a $1000.00 examine from an insurance company t fix my car.They had to have the difficult copy in hand. Currently they don't know if the inspect has been changed or not.It seemd to be lost, they don't also have the day it was obtained or sent earlier to me.Don't ever do business with U.S. Bank
Many dmvs will certainly not accept a faxed lien release and are switching over to electronic titling meaning. In that case the lien would have to be released electronically through the financial institution after the payoff clears which is typically 10 service days or 2 weeks. Most states mail out a document title as soon as they obtain the digital release, but if you have not gotten it, contact the dmv. If her dmv if saying the a faxed release is ok, calling client service and having them placed a fax and the dmv agents name that claimed it was ok is helpful.There might be numerous reasons complicating your situation like who's surname it is at this time titled in, if it is a lease buyout and also titling is still being functioned by dealer/dmv, etc.
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